Terms and Conditions

Terms and Conditions

Last Updated: January 22, 2026

Welcome to Forgotten Charms. By accessing or using our website forgottencharms.com, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. General

Forgotten Charms (“we,” “us,” or “our”) operates forgottencharms.com, which provides handcrafted jewelry and accessories. These Terms and Conditions govern your use of the website, purchases, and services provided through the website.

2. Eligibility

You must be at least 18 years old to make a purchase or use our services. By using the website, you represent that you meet this age requirement and can form legally binding contracts.

3. Account Registration

Some features of our website may require an account. You agree to provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Product Information and Availability

We make every effort to provide accurate product descriptions, images, pricing, and availability. However, we do not guarantee that all information is complete, current, or error-free. Prices and availability are subject to change without notice.

5. Orders and Payment

By placing an order, you agree to provide valid payment information and authorize payment through the methods offered on the website. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing, or suspected fraud.

6. Shipping Policy

Forgotten Charms ships products according to the shipping options provided at checkout. Shipping times are estimated and are not guaranteed.

• Domestic Shipping (U.S.): Orders are processed within 1–3 business days. Standard shipping typically takes 3–7 business days, depending on the carrier.
• International Shipping: Delivery times vary by destination and may be subject to customs clearance. Forgotten Charms is not responsible for customs fees, duties, or taxes.
• Shipping Confirmation: You will receive a tracking number via email once your order ships.

Forgotten Charms is not responsible for delays caused by carriers, inclement weather, or other unforeseen circumstances.

7. Return and Refund Policy

All items sold on forgottencharms.com are final sale and not eligible for returns, exchanges, or refunds. Please carefully review product descriptions and images before placing an order. If an item arrives damaged or defective, please contact support@forgottencharms.com within 7 days of receipt with photos and a description, and we will work with you to resolve the issue.

8. Intellectual Property

All content on forgottencharms.com, including text, images, graphics, logos, and designs, is the property of Forgotten Charms or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or use our content without prior written consent.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Interfere with website operations or security
• Post or transmit harmful, misleading, or offensive content
• Impersonate any person or entity or misrepresent your affiliation with anyone

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of any third-party sites. Accessing third-party websites is at your own risk.

11. Disclaimers

The website and products are provided “as is” and “as available.” Forgotten Charms makes no warranties of any kind, express or implied, regarding accuracy, reliability, or fitness for a particular purpose.

12. Limitation of Liability

To the maximum extent permitted by law, Forgotten Charms is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or purchase of products, including lost profits or personal injury.

13. Indemnification

You agree to indemnify, defend, and hold harmless Forgotten Charms, its officers, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the website, violation of these Terms, or infringement of any rights.

14. Governing Law

These Terms and Conditions are governed by the laws of the state of Maine, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms shall be resolved in the state or federal courts located in Maine.

15. Changes to Terms

We may update these Terms and Conditions at any time. Updates will be posted on this page with a revised effective date. Your continued use of the website constitutes acceptance of the updated Terms.

16. Contact Information

For questions about these Terms, Shipping, or our Final Sale Policy, please contact us at:

Email: support@forgottencharms.com

Business Name: Forgotten Charms